:root{color-scheme:light dark;--page-bg:#eef1f4;--page-bg-accent:#e2e8ee;--surface:#ffffff;--surface-muted:#f6f8fa;--chat-bg:#f0f2f5;--border:#dde3e9;--border-strong:#c9d2da;--text:#16212b;--text-muted:#5b6b7a;--text-faint:#8a99a6;--accent:#0f766e;--accent-strong:#0b5f58;--accent-soft:#d7f0ec;--on-accent:#ffffff;--bubble-in:#ffffff;--bubble-in-text:#16212b;--bubble-out:#d6f3e8;--bubble-out-text:#0d2b26;--danger:#b42318;--danger-bg:#fdeceb;--danger-border:#f3c3bf;--shadow-card:0 18px 48px rgba(15,33,48,0.12);--shadow-bubble:0 1px 1px rgba(15,33,48,0.08);--radius-card:16px;--radius-bubble:14px}@media (prefers-color-scheme:dark){:root{--page-bg:#070d11;--page-bg-accent:#0d1720;--surface:#121c23;--surface-muted:#16222b;--chat-bg:#0b141a;--border:#22323d;--border-strong:#2c3f4c;--text:#e7eef2;--text-muted:#9db0bd;--text-faint:#7b8d9a;--accent:#2dd4bf;--accent-strong:#14b8a6;--accent-soft:#10322f;--on-accent:#04211d;--bubble-in:#1c2b35;--bubble-in-text:#e7eef2;--bubble-out:#0f4f45;--bubble-out-text:#dff5ef;--danger:#ff9a90;--danger-bg:#3a1a17;--danger-border:#5c2823;--shadow-card:0 18px 48px rgba(0,0,0,0.5);--shadow-bubble:0 1px 1px rgba(0,0,0,0.25)}}*{box-sizing:border-box}body,html{margin:0;padding:0;height:100%}body{background:var(--page-bg);background-image:radial-gradient(circle at 15% 0,var(--page-bg-accent),var(--page-bg) 60%);color:var(--text);font-family:ui-sans-serif,system-ui,-apple-system,Segoe UI,Roboto,Helvetica 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var(--border-strong)}.identity{flex:1 1 auto;min-width:0}.identity-name{margin:0;font-size:16px;font-weight:600;line-height:1.2}.identity-name,.identity-sub{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.identity-sub{margin:2px 0 0;font-size:12.5px;color:var(--text-muted)}.ghost-button{flex:0 0 auto;padding:7px 13px;border:1px solid var(--border-strong);border-radius:999px;background:transparent;color:var(--text-muted);font-size:13px;transition:color .15s ease,border-color .15s ease,background .15s ease}.ghost-button:hover{border-color:var(--accent)}.ghost-button:hover,.notice{color:var(--accent-strong);background:var(--accent-soft)}.notice{margin:0;padding:8px 16px;border-bottom:1px solid var(--border);font-size:13px;text-align:center;flex:0 0 auto}.messages{flex:1 1 auto;min-height:0;overflow-y:auto;overscroll-behavior:contain;padding:18px 16px 10px;background-color:var(--chat-bg);background-image:radial-gradient(currentColor .6px,transparent 0);background-size:22px 22px;color:rgba(127,143,155,.16);display:flex;flex-direction:column;gap:8px;scrollbar-width:thin}.messages::-webkit-scrollbar{width:8px}.messages::-webkit-scrollbar-thumb{background:var(--border-strong);border-radius:999px}.row{display:flex;flex-direction:column;max-width:78%;color:var(--text)}.row-user{align-self:flex-end;align-items:flex-end}.row-agent{align-self:flex-start;align-items:flex-start}.bubble{position:relative;padding:7px 11px 6px;border-radius:var(--radius-bubble);box-shadow:var(--shadow-bubble);word-break:break-word;animation:bubble-in .18s ease-out both}.bubble-agent{background:var(--bubble-in);color:var(--bubble-in-text);border-top-left-radius:4px}.bubble-user{background:var(--bubble-out);color:var(--bubble-out-text);border-top-right-radius:4px}.bubble-failed{outline:1px solid 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ease}.send-button:hover:not(:disabled){background:var(--accent-strong)}.send-button:disabled{opacity:.4;cursor:not-allowed}:focus-visible{outline:2px solid var(--accent);outline-offset:2px}@media (max-width:640px){.app{padding:0;gap:0}.chat{max-width:none;border:none;border-radius:0;box-shadow:none}.row{max-width:88%}.disclaimer{padding:6px 12px calc(6px + env(safe-area-inset-bottom, 0px));background:var(--surface-muted);border-top:1px solid var(--border);font-size:11px}.ghost-button{padding:6px 10px;font-size:12px}}@media (prefers-reduced-motion:reduce){.bubble,.dot{animation:none}}:root{--pn-ok:#146c43;--pn-ok-bg:#e4f5ea;--pn-ok-border:#b3e0c4;--pn-warn:#8a5a06;--pn-warn-bg:#fdf2df;--pn-warn-border:#efd9ac;--pn-neutral-bg:#eef1f5;--pn-neutral-border:#d8dee6;--pn-hamburgueria:#b4400c;--pn-hamburgueria-bg:#fdeadf;--pn-barbearia:#1c5b85;--pn-barbearia-bg:#e3eef7;--pn-agencia:#6524c9;--pn-agencia-bg:#eee6fd;--pn-clinica:#9b1a9b;--pn-clinica-bg:#fbe6fa;--pn-in-bg:#eef3f7;--pn-in-border:#d3dfe8}@media (prefers-color-scheme:dark){:root{--pn-ok:#62d99b;--pn-ok-bg:#0f2a1e;--pn-ok-border:#1d4735;--pn-warn:#f0c274;--pn-warn-bg:#2e2211;--pn-warn-border:#4c3a1a;--pn-neutral-bg:#17232c;--pn-neutral-border:#273946;--pn-hamburgueria:#ff9b6a;--pn-hamburgueria-bg:#33190e;--pn-barbearia:#7cc0ec;--pn-barbearia-bg:#0f2634;--pn-agencia:#bda2f5;--pn-agencia-bg:#221636;--pn-clinica:#ef9ceb;--pn-clinica-bg:#300f2e;--pn-in-bg:#16222b;--pn-in-border:#26363f}}.pn{display:flex;flex-direction:column;gap:16px;width:100%;max-width:1360px;min-height:100vh;min-height:100dvh;margin:0 auto;padding:22px 20px 28px}.pn-sr{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap;border:0}.pn-top{display:flex;flex-wrap:wrap;align-items:flex-end;justify-content:space-between;gap:14px}.pn-title{margin:0;font-size:22px;font-weight:650;letter-spacing:-.01em}.pn-subtitle{margin:4px 0 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var(--border-strong);border-radius:999px;background:var(--surface);color:var(--text);font-size:13px;transition:color .15s ease,border-color .15s ease,background .15s ease}.pn-btn:hover{border-color:var(--accent);background:var(--accent-soft);color:var(--accent-strong)}.pn-btn-ativo{border-color:var(--pn-warn-border);background:var(--pn-warn-bg);color:var(--pn-warn)}.pn-btn-alerta{align-self:flex-start;background:transparent}.pn-btn-alerta,.pn-btn-alerta:hover{border-color:var(--danger);color:var(--danger)}.pn-btn-alerta:hover{background:var(--surface)}.pn-alert{display:flex;flex-direction:column;gap:6px;padding:12px 16px;border:1px solid var(--danger-border);border-left-width:4px;border-radius:12px;background:var(--danger-bg);color:var(--danger)}.pn-alert-title{font-size:14px;font-weight:650}.pn-alert-text{font-size:13px;line-height:1.5}.pn-paused{margin:0;padding:9px 16px;border:1px solid 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var(--border);border-radius:var(--radius-card);box-shadow:var(--shadow-card)}.pn-card-top{display:flex;align-items:flex-start;justify-content:space-between;gap:10px}.pn-card-nome{margin:0;font-size:15.5px;font-weight:650;line-height:1.25}.pn-seg{display:inline-block;flex:0 0 auto;padding:3px 9px;border:1px solid var(--pn-neutral-border);border-radius:999px;background:var(--pn-neutral-bg);color:var(--text-muted);font-size:11.5px;font-weight:600;white-space:nowrap}.pn-seg-hamburgueria{background:var(--pn-hamburgueria-bg);border-color:var(--pn-hamburgueria-bg);color:var(--pn-hamburgueria)}.pn-seg-barbearia{background:var(--pn-barbearia-bg);border-color:var(--pn-barbearia-bg);color:var(--pn-barbearia)}.pn-seg-agencia_marketing{background:var(--pn-agencia-bg);border-color:var(--pn-agencia-bg);color:var(--pn-agencia)}.pn-seg-clinica_estetica{background:var(--pn-clinica-bg);border-color:var(--pn-clinica-bg);color:var(--pn-clinica)}.pn-metricas{display:grid;grid-template-columns:repeat(3,1fr);grid-gap:8px;gap:8px;margin:0}.pn-metrica{padding:8px 9px;border:1px solid var(--border);border-radius:10px;background:var(--surface-muted)}.pn-metrica dt{font-size:11px;color:var(--text-faint);line-height:1.25}.pn-metrica dd{margin:3px 0 0;font-size:19px;font-weight:650;font-feature-settings:"tnum";font-variant-numeric:tabular-nums;line-height:1}.pn-metrica-alerta{border-color:var(--danger-border);background:var(--danger-bg)}.pn-metrica-alerta dd,.pn-metrica-alerta dt{color:var(--danger)}.pn-card-pe{display:flex;flex-direction:column;gap:2px;padding-top:10px;border-top:1px solid var(--border);font-size:12px;color:var(--text-muted)}.pn-card-total{color:var(--text-faint)}.pn-tabs{display:flex;flex-wrap:wrap;gap:6px;padding:5px;background:var(--surface);border:1px solid var(--border);border-radius:999px}.pn-tab{display:inline-flex;align-items:center;gap:7px;padding:7px 15px;border:none;border-radius:999px;background:transparent;color:var(--text-muted);font-size:13.5px;font-weight:550;transition:background .15s ease,color .15s ease}.pn-tab:hover{background:var(--surface-muted);color:var(--text)}.pn-tab-ativa,.pn-tab-ativa:hover{background:var(--accent);color:var(--on-accent)}.pn-tab-num{padding:1px 7px;border-radius:999px;background:var(--pn-neutral-bg);color:var(--text-muted);font-size:11.5px;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.pn-tab-ativa .pn-tab-num{background:rgba(255,255,255,.24);color:var(--on-accent)}.pn-panel{padding:16px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-card);box-shadow:var(--shadow-card)}.pn-vazio{padding:26px 20px;border:1px dashed var(--border-strong);border-radius:12px;background:var(--surface-muted);text-align:center}.pn-vazio-solo{background:var(--surface);border-style:solid}.pn-vazio-titulo{margin:0 0 5px;font-size:14.5px;font-weight:650}.pn-vazio-texto{margin:0 auto;max-width:520px;font-size:13px;color:var(--text-muted);line-height:1.5}.pn-nota{margin:0 0 12px;font-size:12.5px;color:var(--text-muted)}.pn-timeline{display:flex;flex-direction:column;gap:2px;margin:0;padding:0;list-style:none}.pn-evento{display:grid;grid-template-columns:108px 1fr auto;align-items:start;grid-gap:12px;gap:12px;padding:9px 10px;border-radius:10px;border-left:3px solid transparent}.pn-evento:nth-child(odd){background:var(--surface-muted)}.pn-evento-falha{background:var(--danger-bg)!important;border-left-color:var(--danger)}.pn-evento-tipo{padding:3px 8px;border-radius:6px;background:var(--pn-neutral-bg);color:var(--text-muted);font-size:11px;font-weight:700;text-align:center;text-transform:uppercase;letter-spacing:.04em}.pn-tipo-mensagem{background:var(--pn-in-bg);color:var(--text-muted)}.pn-tipo-pedido{background:var(--pn-hamburgueria-bg);color:var(--pn-hamburgueria)}.pn-tipo-agendamento{background:var(--pn-barbearia-bg);color:var(--pn-barbearia)}.pn-tipo-lead{background:var(--pn-agencia-bg);color:var(--pn-agencia)}.pn-tipo-ferramenta{background:var(--accent-soft);color:var(--accent-strong)}.pn-evento-corpo{min-width:0}.pn-evento-linha{display:flex;flex-wrap:wrap;align-items:center;gap:8px;margin:0}.pn-evento-titulo{font-size:13.5px;font-weight:600}.pn-evento-valor{padding:1px 8px;border-radius:999px;background:var(--pn-ok-bg);color:var(--pn-ok);font-size:12px;font-weight:650;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.pn-evento-detalhe{margin:3px 0 0;font-size:12.5px;color:var(--text-muted);line-height:1.45;overflow-wrap:anywhere}.pn-evento-hora{display:flex;flex-direction:column;align-items:flex-end;gap:1px;font-size:12px;color:var(--text-muted);font-feature-settings:"tnum";font-variant-numeric:tabular-nums;white-space:nowrap}.pn-evento-rel{font-size:11px;color:var(--text-faint)}.pn-conversas{display:grid;grid-template-columns:minmax(230px,300px) 1fr;grid-gap:16px;gap:16px;align-items:start}.pn-lista-conversas{margin:0;padding:0;max-height:560px;overflow-y:auto;list-style:none;scrollbar-width:thin}.pn-conversa,.pn-lista-conversas{display:flex;flex-direction:column;gap:5px}.pn-conversa{width:100%;padding:9px 11px;border:1px solid var(--border);border-radius:10px;background:var(--surface-muted);color:var(--text);text-align:left;transition:border-color .15s ease,background .15s ease}.pn-conversa:hover{border-color:var(--border-strong);background:var(--surface)}.pn-conversa-ativa,.pn-conversa-ativa:hover{border-color:var(--accent);background:var(--accent-soft)}.pn-conversa-topo{display:flex;align-items:baseline;justify-content:space-between;gap:8px}.pn-conversa-nome{font-size:13.5px;font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.pn-conversa-hora{flex:0 0 auto;font-size:11.5px;color:var(--text-faint);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.pn-conversa-meta{display:flex;flex-wrap:wrap;align-items:center;gap:5px}.pn-conversa-num{font-size:11.5px;color:var(--text-muted);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.pn-pill{display:inline-block;padding:2px 9px;border:1px solid var(--pn-neutral-border);border-radius:999px;background:var(--pn-neutral-bg);color:var(--text-muted);font-size:11.5px;font-weight:600;white-space:nowrap}.pn-pill-ok{border-color:var(--pn-ok-border);background:var(--pn-ok-bg);color:var(--pn-ok)}.pn-pill-espera{border-color:var(--pn-warn-border);background:var(--pn-warn-bg);color:var(--pn-warn)}.pn-pill-erro{border-color:var(--danger-border);background:var(--danger-bg);color:var(--danger)}.pn-conversa-detalhe{min-width:0}.pn-detalhe-topo{display:flex;flex-wrap:wrap;align-items:flex-start;justify-content:space-between;gap:12px;padding-bottom:12px;margin-bottom:12px;border-bottom:1px solid var(--border)}.pn-detalhe-nome{margin:0;font-size:16px;font-weight:650}.pn-detalhe-sub{margin:3px 0 0;font-size:12.5px;color:var(--text-muted)}.pn-detalhe-fatos{display:flex;gap:16px;margin:0}.pn-detalhe-fatos dt{font-size:11px;color:var(--text-faint)}.pn-detalhe-fatos dd{margin:2px 0 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solid var(--border);border-radius:10px;scrollbar-width:thin}.pn-tabela{width:100%;border-collapse:collapse;font-size:13px}.pn-tabela-larga{min-width:820px}.pn-tabela th{background:var(--surface-muted);color:var(--text-muted);font-size:11.5px;font-weight:650;text-align:left;text-transform:uppercase;letter-spacing:.03em;white-space:nowrap}.pn-tabela td,.pn-tabela th{padding:9px 12px;border-bottom:1px solid var(--border)}.pn-tabela td{vertical-align:top}.pn-tabela tr:last-child td{border-bottom:none}.pn-num{text-align:right;font-feature-settings:"tnum";font-variant-numeric:tabular-nums;white-space:nowrap}.pn-mono{font-family:ui-monospace,SFMono-Regular,SF Mono,Menlo,Consolas,monospace;font-size:12px}.pn-linha-falha td{background:var(--danger-bg)}.pn-linha-falha td:first-child{box-shadow:inset 3px 0 0 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2px;vertical-align:baseline}.pn-aplicando{margin-left:7px;color:var(--text-faint);font-style:italic}.pn-btn-limpar{border-color:var(--accent);background:var(--accent-soft);color:var(--accent-strong)}.pn-trocando{opacity:.72}.pn-card{cursor:pointer;-webkit-user-select:none;-moz-user-select:none;user-select:none;transition:border-color .15s ease,box-shadow .15s ease,transform .15s ease}.pn-card:hover{border-color:var(--border-strong);transform:translateY(-1px)}.pn-card-selecionado{box-shadow:var(--shadow-card),inset 0 0 0 1px var(--accent)}.pn-card-selecionado,.pn-card-selecionado:hover{border-color:var(--accent)}.pn-card-selo{margin:0;padding:4px 10px;border-radius:999px;background:var(--accent-soft);color:var(--accent-strong);font-size:11.5px;font-weight:650;text-align:center}@media (prefers-reduced-motion:reduce){.pn-card,.pn-card:hover{transition:none;transform:none}}